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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthStream regularly publishes guest blog posts like the one below from Vicki L. Searcy, Vice President, Client Success Services and Consulting, at VerityStream.
I don’t know about you, but I love the start of a new year. It feels like I have a clean slate and can leave the mistakes and mishaps of the previous year behind, I have a fresh new calendar, some new resolutions that I’m planning to keep—in short, I have high aspirations of what I want to accomplish professionally as well as personally in the new year.
As we anticipate and plan for our new year, there is one thing that we can be certain of—we will continue to face challenges and change. How well we react to the changes in our work life is an indicator of how effective we will be in our profession. And I think that this spills over into our personal lives as well. Some of us celebrate how technology has changed the way we live our lives—and others lament those changes. I will admit that there are some things that I miss (it was nice when a family sat down to dinner without their iPhones)—but I’m very happy to be able to order almost anything that I want from Amazon and receive it in a day or two.
When I was thinking about changes in our world—and especially in our work life, I went back almost 15 years (to 2005) and looked at a chapter from a book that Peggy A. Greeley and I co-wrote then, 101 Smart Things Every Medical Staff Services Professional Should Do. The chapter was “The Next Horizon,” which made predictions on how things would change for Medical Services Professionals. Here are our predictions from 2005:
1. The medical staff office will use less paper:
2. Medical Staff leadership will become more professional:
3. Physicians will continue to migrate toward ambulatory practice which will:
4. Increasing numbers of physicians will be formally aligned with the hospital by virtue of employment, contract, or agreement.
5. Many medical staff coordinators will morph into “directors,” with more extensive influence upon hospital operations.
6. Internal communication and data exchange will become critical roles of the medical staff office.
7. The Joint Commission will continue to exist but will be one of many sources of external validation of excellence.
8. Complex legal issues will continue to challenge the hospital and its staff. Medical Services Professionals should develop strong relations with hospital and medical staff attorneys (or become attorneys themselves).
9. The number of physicians in high-level administrative positions will continue to increase (VPMAs, COOs, CEOs, CMOs, VPs of Quality, etc.).
10. Traditional medical staff organizations with the array of officers, departments, and committees will become obsolete. However, the need for credentialing and privileging won’t become obsolete (and will, in fact, become more important) but the traditional organizational structure will become less important.
I think that the above list is still pretty valid. Today I would add to it:
11. There will be more centralization and standardization of services. Enrollment will be added to the scope of services provided by what we have called “CVOs” in the past and are rapidly becoming Provider Data Departments that are responsible for credentialing, privileging, enrollment, and additional responsibilities.
12. We will grapple with what the use of telemedicine/telehealth means in our organizations as technology changes the privileging landscape.
And finally…
13. Those Medical Services Professionals who are proactive, who create change when it is necessary and who thrive on challenges will continue to achieve success for themselves, for their organizations—and ultimately, accomplish the goal of being the gatekeepers of patient safety for their organization!
I hope that your new year is off to a great beginning – enjoy your fresh start!
When you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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