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24-VS-163-CS Customer Review Campaign-Blog

CredentialStream Awarded G2’s Spring Leader 2024 Badge

May 8th, 2024
May 8th, 2024

The G2 Spring Awards have arrived, and our credentialing software has won a new badge of excellence! CredentialStream ®, by HealthStream® earned a Spring Leader 2024 badge in the Best Health Care Credentialing Software category. This news follows our recent win of G2’s coveted 'Users Love Us' badge, an honor based on significant positive customer reviews.

What is the Spring Leader 2024 Badge?

G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Currently, 93 healthcare credentialing software products are listed on G2. Based on ratings and quantity of reviews, CredentialStream is the most popular with 48 reviews and a 4.1-star rating. CredentialStream is also the only software in the leader quadrant of the G2 Grid® for G2 Grid® for Health Care Credentialing.

The achievement of the Spring Leader 2024 Badge reaffirms our commitment to delivering credentialing solutions that ensure provider competency and improved experience. It signifies that our platform not only meets but exceeds user expectations, providing a seamless and rewarding experience in managing credentialing.

What CredentialStream Users Reported to G2

When asked by G2 what they liked best about CredentialStream, our customers spoke about excellent automation, flexibility and responsive customer service.

A few specific responses include:

“The automation is excellent. Pre-CredentialStream, our process was close to 100% manual, primarily relying on spreadsheets to track data and assignments, as well as other software to communicate with providers, and verifications were pulled manually and saved as PDFs using Adobe Acrobat. CredentialStream takes all of these steps and makes an automated process in many ways or allows us to conduct all of these job functions in a single place. It frees up time for Cred Reps to focus on more complex issues and getting their work across the finish line.”

“CredentialStream has streamlined a lot of the credentialing process and has created lots of things to help streamline the process. I really like the flexibility of the Bolt reports. Also, anytime I have issues the customer support is really responsive and has a great understanding of the system. Many times if they can't find the answer right away, they will work to resolve the problem. Only occasionally they tell me it can't be done.”

“It is customizable to meet our organization's needs. We have been able to incorporate reporting into our licensing workflows to track turnaround times better. It has allowed our credentialing team to better track applications being sent out and automation for notifications.”

In Summary  

At HealthStream, we strive to enable our customers to credential providers with ease. For us, there’s no better compliment than a happy customer and we are grateful for the positive feedback we have received to date. We invite you to check out the reviews, and leave your own here.

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