HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
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View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreIn celebration of National Medical Staff Services Awareness Week, we sat down with a handful of MSPs from team HealthStream to discuss the profession, its importance, its future and more! Read on to learn everything we love about MSPs!
Tawna Knight, CPCS, Director, Credentials Verification Organization
Jackie Jones, CPMSM, Senior Consultant
Thomas Heitz, CPCS, Clinical Solutions Consultant
Brandi Zevenbergen, CPCS and CPMSM, Senior Director, Product Management
Katy Young, MBA, CPCS, Senior Manager, Customer Support
[Katy] Certification reflects the unwavering commitment of the holder. Whether earned voluntarily or mandated by their role, the rigorous examination demands weeks of diligent study and preparation. While a certified MSP may not possess every answer, their determination and resilience empower them to seek and find solutions.
[Brandi] Certified or not, being an MSP holds immense weight as we carry profound responsibility and dedication to the patients we serve. Credentialing and Privileging act as the driving force behind ensuring that healthcare practitioners deliver competent and qualified care within the healthcare delivery system. While everyone in the healthcare system shares the responsibility for patient safety, it genuinely commences with the onboarding, credentialing, and privileging processes.
[Thomas] Maintaining my MSP certification is a testament to my unwavering commitment to upholding excellence in the oversight of the credentialing and privileging process. My Certified Provider Credentialing Specialist (CPCS®) certification serves as a potent symbol, not only conveying my dedication to clients but also showcasing my profound understanding of these intricate processes. This becomes especially valuable in the context of our industry-specific webinars and publications, including my contribution to the 2023 Annual Report on Medical Staff Credentialing earlier this year.
[Jackie] I’d like to see a distinct Human Resources designation, acknowledging the multifaceted responsibilities we undertake within our organizations. The National Association Medical Staff Services has been diligently working towards this goal for years.
Additionally, I envision the establishment of a separate national certification specifically for privileges. As the development and maintenance of privileges grow in complexity, and with the expanding roles of advanced practice providers, a dedicated certification would be more crucial than ever. Let's work together to bring these aspirations to reality and further elevate the MSP profession.
[Tawna] Thank you for your dedication and the tireless work you do. What we do is oftentimes underappreciated, know that you make a difference every day and to all the patients out there, you are their hero, whether they know it or not.
Again, Happy National Medical Staff Services Awareness Week. We are grateful for each and every one of you!
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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