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Learn MoreAs healthcare organizations continue to struggle with staffing shortages and retention issues, creating a pipeline of future leaders remains critically important. In a recent webinar, HealthStream introduced courseware that outlines the core principles of nursing leadership and provides insights and tools to guide nurses on the path to professional development while helping other nurses on their journeys. The webinar was moderated by HealthStream’s Daniel Pawlus and featured Sarah E. Gray, DNP, RN, CEN, FAEN, Chief Nursing Officer, Sigma.
Dr. Gray began with an overview of Sigma - a global organization with more than 100,000 members from over 600 chapters in more than 100 countries around the world. She shared that the Sigma’s vision is to connect and empower nurse leaders thereby transforming global healthcare.
During the presentation Dr. Gray shared key insights about the skills needed for successful professional development and introduced tools that will empower nurses and create a pipeline for tomorrow’s nursing leadership.
A 2021 survey conducted by the American Organization for Nursing Leadership (AONL) found that 75% of nurse managers reported that their number one priority was emotional health and well-being. When frontline staff were surveyed, 61% felt that the key issue was surge staffing along with training and staff retention. Further, 92% of nurse leaders reported concerns about safety, infection risks, stress, fear, anxiety, and workloads.
“Nursing is tough,” acknowledged Dr. Gray. Additionally, professional stresses are often compounded by personal concerns over childcare issues, fatigue, and a lack of psychological support. All of these factors can combine to create nurses that may feel isolated, burnt out, and disengaged.
Dr. Gray referred to Maslow’s familiar hierarchy of needs which helps us understand how to build a support system for nurses beginning with the most foundational needs as identified by Maslow.
Leaders should be prepared to support nurses. That support might take a variety of forms, but can be a very satisfying part of a leader’s role. That support might take the form of advocacy, facilitation, and a focus on creating a healthy workplace for nurses. Sigma’s training is useful for supporting leaders at every level from frontline leadership to nurse manager to director and executive roles.
The webinar poll participants reported that they believed that the frontline manager role was among the most difficult to support. These managers represent the largest percentage of leaders and typically they have little training and that training tends to be quite inconsistent. Sigma’s Learner Development Plan helps frontline managers to identify goals, determine how they will evaluate success, determine the actions that they will need to take in order to reach those goals, and make practical decisions about how to implement what they have learned.
Role clarity is essential to both new and existing nurse leaders. Dr. Gray encouraged nurse leaders to answer the “why” questions. This may be of particular importance for younger generations who may be somewhat more likely to feel a need to understand the background of any given situation. They may also wish to have a deeper understanding of other factors that may be influencing the care that is provided.
Creating leaders that are great coaches is also essential to healthcare. It is important to patient care and important to maintaining a pipeline of future leaders. Dr. Gray encouraged leaders to act as their own coaches by focusing on mastering their own skills, improving productivity, developing professional competence, and improving their conflict management skills. Sigma’s Coaching in Nursing course can provide skills and knowledge that will facilitate collaboration and communication while also encouraging the professional development that can drive retention and satisfaction.
In addition to courseware aimed at developing frontline managers, Sigma and HealthStream are offering a Nurse Manager Certificate course. The web-based program uses the very latest evidence-based content. At the completion of the program, nurses will earn 76 CNEs. There are 16 courses within the Nurse Manager Program covering topics as varied as strategic planning, team management, patient satisfaction, staff development, ethics and work-life balance. The courses address theory and include learning activities and knowledge checks to help ensure understanding and the ability to apply what has been learned.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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