HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
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View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
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View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreNurse leaders navigate their way through some of the toughest challenges in healthcare, and there is one challenge that will almost always be on their radar—scheduling. Shortages in nursing and for other healthcare professionals have only served to amplify the problem making the task of scheduling feel like trying to perpetually put a fitted twin sheet on a king-sized bed.
A rotating shift consists of morning, evening, and night shifts alternating during a month. So what are the keys to optimizing a schedule for the nurses who work them and to ensure the best care and the best outcomes for their patients?
Providing safe and effective care for patients is a nurse manager’s first priority, and an inadequately or inappropriately staffed unit or department can represent a significant threat to patient safety.
Scheduling issues are frequently the source of job dissatisfaction for both managers and individual contributors. Frequent interruptions on days off to deal with scheduling issues and respond to requests for additional hours and shifts can negatively impact work-life balance, and it is physically and emotionally draining to routinely work extra shifts.
In addition to staff morale, the patient experience and the quality of care is also likely to suffer when scheduling remains an issue for a unit or department. Nurse fatigue and short-staffed units can contribute to errors that may lead to complications and readmissions and may also change a patient’s perception of their experience.
Time management is an ongoing issue for nurse managers and scheduling problems can make that worse. Last minute rescheduling for call-outs, correcting scheduling errors, and addressing changes in patient volumes and acuity can take an extraordinary amount of a nurse leader’s time and make time management harder. Further contributing to scheduling difficulties is the fact that putting together a nurse rotation schedule remains a largely manual process.
Increasingly, the answers to some of the most difficult scheduling problems appear to be found in technology. There are apps, such as NurseGrid that can help nurses manage their own schedules while freeing up their managers for other, more-pressing duties. It has advantages that a more manual scheduling process might not be able to duplicate.
Offering self-scheduling does not mean that the nurse manager cannot establish parameters for the qualifications and experience levels required for each shift. It is still essential that nurse rotation schedules include both experienced and newer nurses.
Do you have a best friend at work? The Gallup Organization has included this question in their employee engagement research for years now. Their customers embrace the question with various degrees of enthusiasm, but the truth is that their research conducted with thousands of employees makes one thing clear and undisputable. Employees are up to twice as likely to be engaged if they have indicated that they do have a best friend at work.
While most organizations are trying to drive higher levels of employee engagement, it is important to note that that higher levels of engagement may also lead to improvement in the kinds of metrics that are on the dashboards of all leaders. Gallup’s research suggests that improving performance on engagement can also lead to meaningful improvements in such key metrics as reductions in safety-related incidents, an increase in the number of engaged customers as well as higher profits.
Employees in organizations with high levels of engagement also report high levels of empowerment. Empowering nurses to help build their own schedules and also show them when their favorite co-workers are working can help build both engagement and satisfaction.
Empowering individual nurses to have some control over their work schedules can lead to greater levels of engagement for nurses, but it also has benefits for nurse leaders. Managers still need to ensure that the unit is properly staffed for volume and acuity, but self-scheduling can relieve a significant amount of the scheduling burden and move the manager to a reviewer rather than a creator when it comes to the schedule.
NurseGrid provides a platform that allows nurses to easily access those communications and communicate back to the hospital, allowing scheduling to occur at a more convenient time, whether during a shift or not, and also creating a professional place for a manager, supervisor or a staffing coordinator to communicate with their staff.
At HealthStream we spend a lot of time focused on improving outcomes by supporting and developing the clinical workforce. That’s why HealthStream and NurseGrid have joined forces to simplify scheduling and staffing management for your facility.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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