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View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
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View All ProductsHealthStream, in partnership with the American Red Cross, now offers a new choice for advancing resuscitation competency throughout your organization.
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View All ProductsAdvanced resuscitation training with a care-based learning approach that reduces the likelihood of cardiac arrest.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreCompliance jobs exist across many industries, but job duties and responsibilities for them are remarkably similar, regardless of where you work. They all pursue a similar goal—for an organization to be run legally and ethically, in compliance with all applicable industry regulations. Here some of the typical positions representative of a healthcare compliance program:
Compliance Officer
From the top of the compliance pyramid, the compliance officer leads the development and management of an organization’s compliance program. Not only does this person implement significant recommendations from compliance audits and risk assessments; he or she also incorporates industry best practices to ensure adherence with all governmental standards. One vital component of ensuring compliance is training—the compliance officer takes the lead in providing compliance training and education programs for healthcare staff and tracks completion of that training. This person often serves as the face authority for compliance information to management and senior leadership. The person in this position works with the legal department or chief legal counsel and the finance department to keep tabs on high-risk areas, respond to identified issues, and intervene as necessary to prevent problems.
Depending on the scale and breadth of an organization, a team of compliance-focused staff is necessary to meet compliance responsibilities and support the compliance officer. The involved positions may require special training and experience, up to a graduate degree, such as an MBA or law degree. According to Michigan State University, “The Bureau of Labor and Statistics projects the need for compliance officers to continue to grow by over 8% from 2016 through 2026” (MSU, 2018).
Compliance Analyst
A compliance analyst focuses on data and analyzes it to assess compliance activities. From identifying risk areas to protecting patient information, the compliance analyst assists the efforts of compliance leadership with the information to support decision-making. This person “needs to present conclusions and recommendations from the analytics, which could include opportunities for intervention, recommending more efficient processes and identifying shifts in patient data. Communication is key, as this complex data analysis needs to be presented in an easily understandable manner” (MSU, 2018). The compliance analyst must have superior skills at documentation and keep accurate records of data, reporting, all compliance team activities, as well as organization communications about compliance, in case they need to be shared with regulators and auditors. For this position, “an analytical mindset, critical thinking skills, and experience with healthcare information systems are all beneficial” (MSU, 2018).
Compliance Auditor
The compliance auditor looks for evidence of compliance on the frontlines of healthcare. This can involve reviews, monitoring, and examination of all internal policies andprocedures. Often this position engages in regular, periodic patient record and billing audits, to assess processes and the compliance of individual staffers and departments. Findings often lead to improvement in internal procedures. An accounting or legal background can be helpful in this position, as can an ability to work collaboratively.
Patient Privacy and Protection Specialist
The patient privacy and protection specialist is often an expert on the requirements of HIPAA (Health Insurance Portability and Accountability Act of 1996), the United States legislation that provides data privacy and security provisions for safeguarding medical information. A great deal of attention is normally given to how secure information and records systems manage “sensitive and confidential patient information, including medical records, authorization forms and personal financial and billing records” (MSU, 2018). Safeguarding information security is a crucial part of this role, which involves system reviews, risk assessments, investigations, and audits to ensure protection of confidential patient information. They may also monitor access within the organization or by third parties to systems and records. This person needs to stay abreast of healthcare privacy best practices and the latest trends in privacy training.
As a special note, all of the roles in the compliance pyramid benefit greatly from Healthcare Compliance Software. The Best Healthcare Compliance Software include specific features for Data security and privacy, Training and education tools, Policy management, Risk management tools, Reporting and analytics, Integration capabilities.
Expand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsHealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
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