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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting, and connectivity for your organizational needs

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Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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customer story

Customer Stories: CoxHealth Systems

Flexibility, communication key to successful onboarding with myClinicalExchange

December 20th, 2021
December 20th, 2021

About the Customer

CoxHealth Systems is a large, six-hospital system in Missouri with multiple ERs and clinics, and 12,000+ employees.

Challenge

As a large hospital system, CoxHealth had scalability issues with its education program. The current spreadsheet system was being used for thousands of students, leading to information flow barriers. The system required too much manual follow up to easily sustain. They wanted to switch to a solution that would allow for multiple points of access, easy creation of reports, and numerous workflows for determining student-level compliance status.

Solution

CoxHealth’s Head of Education initially implemented myClinicalExchange for undergraduate nursing. Then, the Student Scheduling Coordinator grew the program’s usage to include onboarding with great success. Not only did the program offer the flexibility and communication they needed currently, the team knew it could be customized to best suit their workforce requirements.

Results

The visibility into the process offered by myClinicalExchange allows the team to know exactly where each student is in the process of becoming compliant. It has substantially decreased the number of inquiries for information from staff due to the numerous ways in which individual student reports can be accessed. In the event of an audit, all the information needed is in one location and can quickly be assembled into a report.

“myClinicalExchange has helped me to successfully manage hospital onboarding for thousands of students over the past 4.5 years. It has increased my productivity by breaking down the communication flow barriers while maintaining HIPAA and FERPA compliance”

Karen Kyle | Student Scheduling Coordinator, Education Center

myClinicalExchange
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