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Learn MoreMary Lanning Healthcare believes that effective employee recognition is a key component in creating an engaged workforce. After implementing AMPT to boost their staff recognition program:
Serving patients throughout central Nebraska, Mary Lanning Healthcare is licensed for 183 beds and employs a staff of nearly 1,000. As the largest employer in Adams County, with an annual payroll of more than $35 million, the organization is a fixture in its community and is relentlessly devoted to improving the health and well-being of the community it serves. However, Mary Lanning’s reputation doesn’t mean it is immune to the impact of stringent healthcare regulations and the human capital management challenges that plague the healthcare industry, such as burnout, staff shortages, and excessive turnover, to name a few.
Mary Lanning’s commitment to the community, which includes its employees, allows the organization to combat these challenges in a positive way. For Eric Barber, CEO of Mary Lanning Healthcare, and the leadership team, it all comes down to culture. They have focused on creating an environment where staff members feel connected to the vision of the organization, are provided the tools to succeed, and feel appreciated for their contributions. While there are many initiatives and programs that support Barber’s cultural vision, expressing gratitude to employees is very high on the list. Awards and recognition ceremonies, length of service acknowledgements, Thank You cards, and the use of recognition boards were already a common practice when the decision was made that they needed to do even more to foster employee engagement.
Barber and his team made the decision to partner with AMPT to roll out a social recognition platform across the Mary Lanning workforce. They wanted to re-energize the workforce in a way that would resonate more strongly with younger employees already habitually using a wide range of social media for personal sharing and regular interaction. Leadership at the organization also sought to provide leaders and managers with a newer, more frequently updated source of employee data. They believed this type of employee data would be useful for guiding continuous performance improvement.
AMPT is a social recognition platform that allows organizations to easily and effectively recognize employees in their moments of greatness. AMPT provides an all-access platform where employees can praise each other, share appreciation, and be part of a community that values positive behaviors in the workplace.
Importantly, the adoption of AMPT was not intended to replace Mary Lanning’s other recognition activities. Rather, as an addition to existing programs, AMPT encourages in-the-moment and meaningful peer-to-peer recognition via social networking to immediately praise individuals and then share the information across the organization. By design, these moments of recognition are all tied to Mary Lanning’s core values, so ultimately AMPT emphasizes the primary role of employees in success at Mary Lanning Healthcare.
Within the first year of implementing AMPT, Mary Lanning employees shared more than 5,000 moments of recognition on the AMPT platform. During the same timeframe, recognition scores on Mary Lanning’s Gallup Q12 assessment increased 11.6%, and overall engagement scores increased 6.24%, proving AMPT to be a highly effective complement to Mary Lanning’s efforts. Nearly three years later, AMPT continues to be an integral part of Mary Lanning’s culture with moments of recognition exceeding 10,000.
While CEO Barber sees AMPT as a key ingredient of Mary Lanning’s culture, he is by no means the super-user in charge of the system, by design. For Mary Lanning, AMPT is a place where employees and managers go to share wins and connect with each other. While Barber and his senior leadership team are active on the platform, reading the moments of recognition, reviewing employee recognition profiles, and monitoring reports, it is really a broad cohort of employees who drive the usage.
Recognition is absolutely tied back to employee engagement. A highly engaged workforce is a highly productive workforce that provides a safer environment. For me, I think recognition on AMPT is vital to our success.
— Eric Barber, CEO, Mary Lanning Healthcare
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
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