HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
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View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThis blog post is taken from a recent Webinar featuring Gina Mazza, Director of the Regulatory and Compliance Division, Fazzi Associates.
The conditions of participation for home health agencies have been revised by CMS for the first time in a couple of decades, setting the stage for what will amount to a cultural change in home health in 2018. While many standards will remain the same, other COPs have been reorganized, combining some and moving others. Once the interpretive guidelines are released, we will have much more information on how to comply. In the meantime, here are some recommendations and highlights.
Name Leaders and Train Staff
We recommend acting now to appoint leaders who can prepare for the implementation of each major section of the COPs. The patient rights changes are especially complex, so you should name someone without delay to head up that implementation; more on that below.
Education is also critical. Ensure your staff is well informed about the changes, what you are doing, and why you are doing it. Many of these changes will require you to review your policies and possibly some of your procedures. Flag any policy changes to help you develop a good road map for education and training.
Focus on Patient Rights
Your patient rights materials are subject to the most prescriptive of the COP-related changes, so appointing a leader for this purpose is essential. Compliance will be labor-intensive. Many agencies are either updating or adopting admission booklets to include patient rights information. I like this approach because it helps you comply and gives the patient and caregiver a single document.
You must also be able to share the rights in a language the patient understands. This means you must have a translator (think translation service) who can summarize these rights in an understandable way, but there is no requirement to go through the entire document.
CMS requires a two-step process for communicating patient rights. You must inform the patient of his rights before care is provided and provide a verbal notice by the end of the second visit. If the patient has a patient representative approved to be part of his care, that person must also be informed. Document the verbal notice of rights by having the patient initial the form or by making a note in the documentation.
Review, Establish, and Train for QAPI Program
You will be required to have an agency-wide data-driven quality assurance and performance improvement program. This must be a top-down program with the involvement and approval of your governing body, and projects must be data-based. If you start on QAPI now, including at least the one required PI project, you should be in good shape for January 2018. Your performance improvement project must reflect your agency’s data, customer reports, and audit results and should be focused on a metric capable of demonstrating improvement.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
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