Confidence: The Two Sides of the Coin
Confidence in healthcare is important to both patients and providers. Patients need to have confidence in the care they receive, while providers need to be confident that they can keep their patients safe and help them achieve their desired outcome. Addressing the obstacles on both sides is critical for an improved experience and communication is the key to tackling the confidence gap. Do your patients, nurses, and providers have the assurance they need to feel confident in their outcomes?