Please note - all Webinars are in CST


  • Home Health CoPs: Everything Leaders Need To Know

    Date and Time: May 04, 2017 01:00 PM
    Length: 60 minutes

    The Home Health Conditions of Participation (CoPs) will likely be delayed to January 2018 but, there's still a lot to learn and prepare. The revised CoPs will have wide implications and will require some significant changes for most organizations. Join home health expert Gina Mazza, of Fazzi Associates, for a highly focused discussion of the three key areas of the new CoPs: QAPI, Assessment and Care Planning, and Patient Rights. You'll know what's expected to happen, what this change means for your organization, and how HealthStream can help.

  • Preparing for Outpatient & Ambulatory Surgery CAHPS

    Date and Time: May 08, 2017 12:00 PM
    Length: 60 minutes

    Join Karen Sorensen as she presents the latest information on OAS CAHPS, a new CAHPS survey that becomes mandatory for hospital outpatient surgery departments and ambulatory surgery centers starting in January 2018. Karen will walk us through a checklist that will help prepare your organization for national implementation of this survey. Karen will also share updates on the 2017 CAHPS for MIPS requirements and some tips to ensure your organization is in compliance with HCAHPS protocols. CMS is cracking down on issues that hospitals control, like the quality and completeness of the patient lists they provide. Make sure you are doing all that you can to avoid a footnote on Hospital Compare.

  • Conflicts of Interest and Big Data: What can we learn from large databases of provider disclosures?

    Date and Time: May 10, 2017 01:00 PM
    Length: 60 minutes

    The CMS “Open Payments” database and the Medicare “Part D Prescriber” database have begun to yield important correlations between pharmaceutical company payments and prescribing patterns. With this new information at hand, organizations are now asking many questions such as “Does this vary based on the bed size or academic and research intensity of an organization? Does the for profit vs. not-for-profit status of an institution influence the types and numbers of disclosures made? This webinar will answer those pressing questions and provide insight on how “big data” analytics can be used to identify outliers at both a macro level (a hospital within a system) and the micro level (a provider within a hospital) to target compliance efforts where they are most appropriate.

  • The Role of Patient Access Training in Revenue Cycle Productivity

    Date and Time: May 16, 2017 10:00 AM
    Length: 60 minutes

    Patient Access staff are typically the first to see patients and they set the tone for the overall patient experience in provider settings. In addition, the data integrity and communications with patients have a huge impact on overall revenue cycle efficiency. Up to 40% of claim data is collected by patient access personnel. Yet, supervisors struggle to provide the training needed for a team that typically has a high turn-over rate, may be decentralized in a number of locations and may be on the lower end of the compensation scale. Hear from revenue cycle leaders who have successfully developed training for patient access staff that has paid strong dividends in revenue cycle performance, patient satisfaction and staff retention.

  • Preventing HAIs and Combating Antibiotic Resistance

    Date and Time: May 24, 2017 12:00 PM
    Length: 60 minutes

    Everyday, patients get infections in healthcare facilities while they are being treated for something else. These infections can have devastating emotional, financial, and medical effects. Worst of all, they can be deadly. Healthcare associated infections can be complicated by emerging antibiotic resistance. Antibiotic resistance is the ability of microbes to resist the effects of drugs – that is, the germs are not killed, and their growth is not stopped. Infections with resistant organisms are difficult to treat, requiring costly and sometimes toxic alternatives. In this webinar, we will address how best to prevent healthcare associated infections and combat antibiotic resistance.

  • Ensuring Patient Safety: The Ultimate Survivor Game

    Date and Time: May 31, 2017 01:00 PM
    Length: 60 minutes

    It is the responsibility of each organization to assess its clinicians to ensure the provision of safe patient care. In this webinar, we will review five of the top root causes of sentinel events revealed by The Joint Commission in 2016 and discuss how they can be reduced or prevented through proper staff assessment and development. Throughout this webinar, we will include interactive patient situations along with polling to determine if the patients at our virtual organization will survive.

  • Understanding the Patient's Perspective on Patient Safety

    Date and Time: Jun 08, 2017 02:00 PM
    Length: 60 minutes

    As healthcare providers, we understand that the patient must be the center of everything we do to truly understand and manage what the patient sees, feels, and experiences. If we flip the scenario and begin thinking from a patient's perspective, this way of thinking can lead to more meaningful patient outcomes. We have one chance to make a positive first impression and cast a positive patient experience across the continuum of care. The expectation should be that every organization understands, communicates, and shows empathy to their patients. It's certainly the expectation of every patient.

HealthStream Brands