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The HCAHPS Imperative for Creating Patient-Centered Excellence

The HCAHPS Imperative for Creating a Patient-Centered Excellence, Lead Author Katie Owens, provides organizations with a comprehensive roadmap to craft a strategy that drives performance. It showcases the tools and tactics that your frontline leaders can implement to get the job done every day, every patient, every time.
    Availability: In stock

    HealthStream Brands