customer story
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Updated: October 5th, 2022
Published: September 16th, 2022
Updated: October 5th, 2022
Published: September 16th, 2022
About the Customer
Kona Community Hospital is a 94-bed hospital with inpatient, outpatient, emergency, trauma and behavioral health services, and cancer infusion center.
Challenge
Kona Community Hospital has been a HealthStream customer since 2012. In 2019, The Hawaii Board of Nursing offered 120 hours of Precepting as a Continuing Education option if Preceptors went through a standardized program. With the new state requirement, Kona Hospital had a desire to standardize their preceptor program and their learning tools by keeping them on a single platform.
Solution
Prior to implementing the Preceptor Development Program, Kona Community Hospital had an informal process for developing preceptors with most training happening on the floor. After implementing the HealthStream program, they were able to offer Continuing Education credits while utilizing a 2-day hybrid in-class courseware review accompanied by validation checklists that ensure their preceptors were evenly trained using a standardized learning tool.
Results
The interactive curriculum can be completed in just two days. The use of videos and discussion topics have made for lively in-class interactions with positive feedback from management staff and student evaluations of this program. This standardized approach ensures that everyone is on the same page, while also providing the same engaging education content and validation review to all preceptors.
Stat
100% of the preceptors in the facility have now taken the Preceptor Development Program utilizing the 2-day hybrid approach with excellent final test scores. And even better, we can put a cohort together and have this training complete with very minimal notice.
"Preceptor is a super fun class to teach. Talking them through the videos and seeing their reaction, then hearing what they would do in that situation makes the program very interactive. I have already taught it this year about 4 or 5 times. Every time I watch the videos I see and hear new responses, they are just by far the best.”
Stephanie Irwin, RN, MSN, Director of Education | Kona Community Hospital