Solutions

Solutions powered by SVG logo for hStream platform.
Frame 586 (1)

Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

Learn More

NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting, and connectivity for your organizational needs

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

LATEST & POPULAR

BLOG

CredentialStream named the top credentialing software by G2
REPORT

2024 Annual Report on Medical Staff Credentialing
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
BLOG

Summer 2024's Top Choice in Healthcare Credentialing: CredentialStream
BLOG

HealthStream Executive Briefing: CMS Minimum Staffing Standards: What You Need to Know
Webinar

Clinical Placement for the Future of Healthcare: myClinicalExchange Discussion with CommonSpirit Mt Region and UW Health

< HealthStream Resources

customer story

Healthcare the way it should be… Vera Whole Health

June 23rd, 2020
June 23rd, 2020

About the Customer

Vera Whole Health is a national leader in advanced primary care who is at the vanguard of a health revolution. Download this CredentialStream customer spotlight to learn how Vera Whole Health fast-tracked their implementation process of CredentialStream.

vera customer storyOverview

Vera Whole Health is a national leader in advanced primary care who is at the vanguard of a health revolution. Their model is uniquely designed to help people achieve optimum social, psychological, and physical well-being. Ensuring their patients receive competent care from qualified people is critical to their success.

Vera’s strong value proposition is resonating across hospitals, educational institutions, government entities and industrial companies. A rapid growth spike recently encouraged Vera to seek out a new credentialing solution. 

Address Future Challenges_PKey Challenges

Growth
Over 100+ providers joined the company to service a growing customer base in a single calendar year.

Long processing times
Despite tremendous growth, a single individual is responsible for overseeing Vera’s credentialing and privileging processes – this person needed a way to automate functions beyond credentialing.

Limited access to database information
Vera was manually managing the privileging process. A PDF was sent to a provider to complete by hand. The request would then be presented to a committee within a file. It would either be approved or modified and a copy would be made and sent back the provider. It wasn’t a sustainable process.

An Aging Tech Stack
Vera needed a true SaaS solution that offers continuous uptime and allows users to access credentialing and privileging information from anywhere at any time.

An Outdated Approach to Licensing
Vera needed a new approach to software licensing that wouldn’t require them to continually add licenses to meet demand.

Competency_YSolution Selection Process

As a former EchoOneApp customer, Vera had a history of working with HealthStream Credentialing. While they felt EOA could handle 99 percent of their previous credentialing needs, they needed both more reliability and more functionality to meet the growing needs of their organization. Relying on a remote desktop connection often meant dropped connections and excess downtime. A growing number of providers drove the need to automate more functions including privileging, appointment and workforce validation. The ability to fast track an implementation and continue working with a trusted brand, while gaining access to a host of game changing technology, made CredentialStream the right choice for Vera. 

Improve_CResults

Created more muscle
Automating the credentialing and privileging processes should prove equivalent to adding an additional credentialing specialist.

Eliminated costly outsourcing
Vera plans to use HealthStream's Workforce Validation solution to bring their OIG and SAM checks in house.

Improved provider satisfaction and patient care
Moving all credentialing and privileging activities online means providers can spend more time doing what they do best – delivering patient care.

“Vera Whole Health is all about quality. CredentialStream is equally focused on the same thing. The support and the people we’ve worked with both the front side and the back end of this project have been incredible. It’s a great benefit to have a team fully committed to our success behind the product.”

Duane Nakamura, Credentialing Analyst

Improve_CLooking Ahead

Vera’s growth trajectory will continue to play a central role in the organization’s adoption of CredentialStream. In the future, the company plans to take advantage of:

  • Built in work flows and robust maneuverable reporting capabilities
  • Ability to quickly add/credential new providers without the burden of adding additional software licenses
  • Mastering new system functionality by exploring HealthStream's robust digital training library
Request Demo