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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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What are policies and procedures in healthcare?

Healthcare policies play an important role in effective decision-making within healthcare organizations. Policy management is often a complicated job, and if the resulting procedures are not clear and transparent, staff members and patients will suffer the consequences. Instead of leaving the “what-ifs” to chance, build healthcare policies that empower your workforce to be confident in the face of an emergency and fearless in delivering the highest levels of patient care.

How to write policies for healthcare organizations


Step 1: Prepare for policy writing

Hit the ground running and ensure a smooth and seamless policy-writing process by preparing in advance.


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Identify subject matter experts and stakeholders

As a good starting point, identify the healthcare professionals in your organization that can guide and review each policy you create.;

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Gather data

Compile any statistical data that drives your decision-making process. This will help with drafting care policies and streamlining compliance.

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Solidify your policy structure

If you have existing policies and procedures, review them now. If the format of the policies isn’t working, now is the time to make a change.

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Research current policies

To create comprehensive and effective policies, you must first understand the current policies in place. Analyze what is or isn’t working.




Step 2: Write your policies and procedures

Time to dive in and create in-depth policies and procedures that support the goals of your healthcare organization.


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List out every policy

If you’re updating an existing policy, look for anything that could be misunderstood or misinterpreted. For new policies, write out step-by-step actions in easy-to-understand language.

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Resist the urge to copy & paste

It’s wise to reference the policies of other healthcare organizations, but remember that originality is crucial to making your healthcare policy the most effective for your organization.

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Write for the right audience

Remember that you aren’t writing for an academic journal or a medical record. You’re writing for your staff members, so add language that is easy to read and understand.

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Set achievable goals

Every policy should be accompanied by a SMART (specific, measurable, attainable, relevant, time-based) goal. This ensures your policies are realistic, meaningful, and easily tracked.




Step 3: Consider these policy-writing tips

Remember these pieces of advice when crafting your healthcare policies and procedures:


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Know your purpose

Step back and examine the overarching goal. Why are you writing these policies? Keep that purpose in mind throughout the policy-drafting process.

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Avoid jargon

Use language that is concise, simple, and easy to digest. Your policies must be clear and understandable to those who will be expected to implement them.

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Use policy management software

Look for a policy manager that specializes in healthcare and understands your needs. The right platform centralizes your info, making distribution, reviews, and updates easy.




Step 4: Policy review and next steps

Your policies are drafted and ready. Now what?


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Use an appointed reviewer

Try to limit reviewers to one proofreader and one expert from each service line, including subject matter experts, HR, and your organization’s legal counsel.

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Prioritize staff training

Review all new and updated policies with staff members, answer their questions, and allow them to have input on finalizing the language of certain procedures.

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Monitor for compliance

Set up a system for tracking compliance to ensure staff members are following the new guidelines. Any non-compliance must be addressed immediately.

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Review and adapt

Review your organization’s policies and procedures on an annual basis. Ensure you’re meeting the goals for each policy and adjust any goals as needed.

A better policy and procedure management strategy

Imagine a tool that lets you automate your workflow, search documents on demand, and secure attestation to make policy management simple and easy. With Policy Manager from HealthStream, you can get a fully automated experience that offers peace of mind for you and empowerment for your staff.


Why to choose HealthStream for your policies and procedures


  • We specialize in the healthcare industry, so we understand your needs.
  • Our product is designed specifically for organizations like yours, with legalities, regulations, and compliance in mind.
  • Using automation makes writing policies faster so you can dedicate more time to priority tasks.
  • Our included templates cover a wide variety of healthcare services, organizations, and facilities.
  • Our proprietary automated policy management enhances your workflow and offers you secure, centralized medical document management.

TESTIMONIAL

 

 

 

“We did not have a policy and document management system before Policy Manager. All our policies and procedures were on paper and handled by each department. This made it very difficult to manage across the board. With the new implementation, we have all users in one place, with searchable policies. 5/5 Stars!”

 
John H.
IT Tech Support
West Feliciana Hospital

Getting started with HealthStream’s customized, centralized platform

Ready to start tracking, managing, and distributing policy documentation confidently and accurately? Learn how you can use Policy Manager to easily search and access documents, enhance policy workflow and automation, and more. Schedule your demo now and let us walk you through the process.

You deserve an automated, customized, centralized system for your healthcare policies and procedures.

  • Looking for ways to increase confidence with your policy management?
  • Worried your staff isn’t compliant with ever-changing regulations?
  • Searching for the right system to support your audit readiness needs?
  • Concerned about the risks associated with mistakes and loss of documents?



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