Customer Story

Building a Preceptor Program with Engaging and Interactive Content

Two women in blue medical scrubs working together at a desk; one is writing while the other uses a laptop.
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Logo of Kona Community Hospital featuring a blue triangular symbol to the left of the hospital's name in bold black text.
Employees
450
Location
Hawaii
Product Used
Preceptor Development Program
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Challenge

Kona Community Hospital has been a HealthStream customer since 2012. In 2019, The Hawaii Board of Nursing offered 120 hours of Precepting as a Continuing Education option if Preceptors went through a standardized program. With the new state requirement, Kona Hospital had a desire to standardize their preceptor program and their learning tools by keeping them on a single platform.

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Solution

Prior to implementing the Preceptor Development Program, Kona Community Hospital had an informal process for developing preceptors with most training happening on the floor. After implementing the HealthStream program, they were able to offer Continuing Education credits while utilizing a 2-day hybrid in-class courseware review accompanied by validation checklists that ensure their preceptors were evenly trained using a standardized learning tool.

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Result

The interactive curriculum can be completed in just two days. The use of videos and discussion topics have made for lively in-class interactions with positive feedback from management staff and student evaluations of this program. This standardized approach ensures that everyone is on the same page, while also providing the same engaging education content and validation review to all preceptors.

About the Customer

Kona Community Hospital is a 94-bed hospital with inpatient, outpatient, emergency, trauma and behavioral health services, and cancer infusion center.

Stat

100% of the preceptors in the facility have now taken the Preceptor Development Program utilizing the 2-day hybrid approach with excellent final test scores. And even better, we can put a cohort together and have this training complete with very minimal notice.

"Preceptor is a super fun class to teach. Talking them through the videos and seeing their reaction, then hearing what they would do in that situation makes the program very interactive. I have already taught it this year about 4 or 5 times. Every time I watch the videos I see and hear new responses, they are just by far the best."
— Stephanie Irwin, RN, MSN, Director of Education| Kona Community Hospital

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