Customer Story

How Emerus improved competency 19% while saving over $200k

Exterior of Emerus Community Hospital building at dusk with lit signage, including red emergency sign above main entrance and streetlight illuminating the entrance area.
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Challenge

Shifting clinical needs required Emerus to improve their nurses' competency scores and replace the cumbersome training process. They sought a solution that targets strengths and weaknesses with quantifiable scores while providing a customized path towards improvement through continuing education.

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Solution

By selecting jane, Emerus was able to track each individual's assessment scores based on an internal benchmark that they set. They then developed a customized learning pathway uniquely tailored for each individual nurse using jane AI with outstanding results.

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Result

Emerus saw a 19.4% improvement in competency scores while simultaneously decreasing their time-related costs by $238,560. Both nurses and MDs report feeling more confident in their roles.

About the Customer

Emerus operates 42 community micro-hospitals across several states, serving more than four million patients while focusing on high-quality care and advanced technology integrations.

"jane has dramatically increased our nurse competency scores, giving our staff more confidence in their clinical judgment. We're thrilled by the results!"
— Paige Hartz, Director of Clinical Education

Stats

19.4% improvement in competency

$238 annual savings in time-related costs

900% return on investment

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