Customer Story

Streamlining compliance & certification at Steele Memorial Medical Center

Entrance of Steele Memorial Hospital with a large wooden and brick awning under a clear blue sky.
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Employees
700
Product Used
Workforce Validate
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Challenge

The team had been relying on a large, complex spreadsheet to manage employee credentials. Running reports, updating records, and verifying credentials manually was inefficient given their large and growing workforce. They wanted to quickly pull accurate, real-time data and run reports while also freeing up time for other tasks.

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Solution

When Steele Memorial brought on RQI for their resuscitation quality improvement efforts, this opened up the possibility to transition to Workforce Validate. With employee Information was already within the HealthStream profile, adding a specialized validation solution made sense.

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Result

Implementation of Workforce Validate is ongoing, but real Improvements are already emerging. The dashboard provides a clear, immediate view of workforce compliance, allowing visibility into employee credential status and less time spent digging for information. As the team continues to cleanup and align the old system to better take advantage of the automated validation tools, they fully expect to see even more gains in efficiency.

Steele Memorial Medical Center simplified workforce compliance and credential tracking by implementing HealthStream Workforce Validate, replacing time‑consuming spreadsheets with real‑time visibility. As a growing critical access hospital with nearly 700 employees, the organization needed a scalable solution to manage licenses, certifications, and exclusions without overwhelming HR staff. Workforce Validate delivered a centralized dashboard and automated validation tools, significantly reducing manual reporting and time spent searching for accurate data. The result is improved compliance oversight today, with even greater efficiency gains expected as adoption continues.

About the Customer

Steele Memorial Medical Center is a full-service critical access hospital with nearly 700 employees, so keeping track of exclusions, licenses, and certifications was becoming an overwhelming task. They wanted to find a solution that wouldn't consume the HR team's valuable time and attention.

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