Article
Think About Accountability to Improve Healthcare Employee Engagement
Creating a culture where employees own their own accountability can create higher levels of engagement and satisfaction.
Article
Healthcare HR Week Salutes the Important Work of Healthcare Human Resources Professionals
Healthcare HR Professionals Week has arrived, and that means it’s a great time to look at how HR supports every aspect of the HR workplace — and discover ways to help these hardworking professionals deliver comprehensive, successful solutions for workplace training and development.
April 1st, 2021
Article
13 Smart Things Every Medical Staff Services Professional Should Know
How well we react to the changes in our worklife is an indicator of how effective we will be in our profession. Here are 13 smart things that every medical staff professional should know.
April 1st, 2021
Article
Turn Mistakes into Opportunities for Performance Improvement: FPPE Action Plans
A medical or professional mistake may trigger a Focused Professional Practice Evaluation (FPPE) for cause. These recommendations can help organizations create an FPPE action plan that embodies a culture of learning and opportunity for improvement.
April 1st, 2021
Article
Responding to a Conflict of Interest Violation: Memorial Sloan Kettering Cancer Center Fires Former Acclaimed Medical Director
How an organization responds to a serious conflict of interest is very important and can have a great deal of influence on its reputation after a violation becomes public knowledge. Here’s how Memorial Sloan Kettering is responding to its lapses.
April 1st, 2021
Article
Unacknowledged Conflicts of Interest Create a Big Problem: Memorial Sloan Kettering Cancer Center
Avoiding and preventing conflict of interest (COI) is an important focus of healthcare compliance. When the medical director at a prominent research hospital failed to disclose his strong industry ties, it created a major headache for everyone involved.
April 1st, 2021
Article
Responding to the Opioid Epidemic—Taking on the Challenge Begins with You
Like for any emergent disease, as healthcare professionals, we do what we know to do about opioid abuse disorder. Prevent the disease from ever happening and use evidence-based practices to treat those affected. Given the enormity of the problem, we conclude it will take a long time and great effort to effect change.
April 1st, 2021
Article
Older Adults and Care Transitions—Improving Outcomes
Frailty, in combination with other risk factors, increases an older patient’s vulnerability to a difficult transition of care and re-hospitalization. Identifying it and making allowances for its effects can help improve outcomes for this vulnerable population.
April 1st, 2021
Article
Understand the Burden of Government Healthcare Regulation
The burden of government healthcare regulation has resulted in providers and systems saying they are spending too much time ensuring compliance, taking them away from their primary mission of providing care. What is the extent of the problem?
April 1st, 2021
Article
The Role of Healthcare Leadership in Promoting Lifelong Learning to Improve Staff Engagement
A “win-win” scenario is created when healthcare organizations invest in team member improvement and continuing education/ competency as part of supporting lifelong learning. Healthcare leaders are critical in facilitating Lifelong Learning for their employees.
April 1st, 2021
Article
Use Task To Touch Training to Improve Patient Experience During Provider Encounters
Task To Touch, a new HealthStream courseware partner, is focused on helping clinicians understand how to adopt specific skills that enhance the patient experience in the healthcare setting.
April 1st, 2021
Article
HealthStream Nurse Confidence Survey Now Validated Through Psychometric Analysis
One of the keys to retaining new nurses is increasing their confidence. The HealthStream Nurse Confidence Survey, the only validated survey instrument of its kind, is the cornerstone of our effort to measure and strengthen new nurses’ confidence.
April 1st, 2021
Article
Health System Finds Education is Key for Patient Access Staff
Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.
April 1st, 2021
Article
An Important ER Missed Diagnosis Example and Looking for Solutions to Them
Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.
April 1st, 2021
Article
Give Preceptors the Proper Tools and Training to Ensure They Succeed
A preceptorship is a challenging role even for the experienced staff nurse. It is important to keep in mind that precepting requires a different set of skills that may or may not automatically be possessed by the preceptor.
April 1st, 2021
Article
Guidelines for Being a Successful Medical Staff Services Leader - Part II
What do MSPs have to say about what it takes to be a successful leader? Here is Part 2 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.
April 1st, 2021
Article
Guidelines for Being a Successful Medical Staff Services Leader - Part I
What do MSPs have to say about what it takes to be a successful leader? Here is Part 1 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.
April 1st, 2021
Article
Think of Preceptorships as a “Cure” for New Nurses’ Challenges
One of the best ways a hospital can prepare new nurses for the rigors of their job and encourage their retention is by offering an advanced onboarding process that is anchored by a nurse preceptorship program.
April 1st, 2021
Article
Three Reasons Precepting Is More Important Than Ever
A successful preceptorship program offers a supportive environment in which nurses of all skill levels can become clinically competent and emotionally adjusted over a condensed time period. Here are three benefits of adopting such a program.
April 1st, 2021
Article
Are Your Stakeholders Receiving Timely Provider Privileging Information?
Timely Provider Privileging Information Is Important for Avoiding Scheduling and Audit Mishaps.