Article

HealthStream Community - The Next Level of HealthStream Customer Support

HealthStream has launched the HealthStream Community, a private hub for customers to access product training, support documentation, and peer discussions. With intuitive navigation, a powerful search engine, and an Ideas portal for feedback, it enhances customer support and collaboration.

April 21st, 2021

Article

10 Ways to Encourage Better Physician Communication

Physicians looking to deliver a superior patient experience must take the time to evaluate how they communicate and commit to practicing new ways of speaking to patients.

April 19th, 2021

Article

The Importance of Effective Communication in Nursing

Registered Nurse Nicole Kraut shares her experiences with HealthStream and how she believes effective communication is most important during patient interactions.

April 19th, 2021

Article

Preparing for the 2021 Joint Commission Safety Standards Deadline? HealthStream’s Quality OB Program is Associated with Lower Risk Claims

Today, U.S. maternal mortality rates are still unacceptably high, with the number of maternal deaths significantly surpassing those from all other highly developed countries. Approximately 700 deaths occur annually from pregnancy-related complications, and 50,000 women are injured every year during childbirth.

April 19th, 2021

Article

What is Competence in Healthcare? (Part I)

Competence lies at the heart of any talent management effort in healthcare. Competency is a cornerstone on which a successful healthcare organization is built.

April 19th, 2021

Article

What Is Cultural Competence in Healthcare?

Now more than ever, healthcare professionals and everyone supporting them in the industry need to work to break down any barriers to care. One way many organizations are making an effort to meet more patients’ needs is to focus on cultural competence.

April 19th, 2021

Article

Healthcare Trend Watch — Artificial Intelligence (AI) Dramatically Changing Healthcare

Artificial intelligence clearly has the potential to drive meaningful change at numerous points along the healthcare continuum. The most effective deployments of AI in the healthcare space will augment human capabilities, not replace them.

April 17th, 2021

Article

Understanding The 3 Types of Acute Care & The Staffing Needs of Each

Different patient needs mean there are a variety of care settings, and each has its own unique challenges and requirements when it comes to proper staffing. Here we describe the three types of acute care.

April 16th, 2021

Article

Understanding Medical Billing Cycles and Solutions

Medical billing is complicated for trained professionals, so why do providers expect patients to understand it without a little help and coaching?

April 16th, 2021

Article

To Improve Healthcare Quality Outcomes, We Must Focus on Turnover

High turnover rates can have a significantly detrimental impact on hospitals, patients, and healthcare staff. Staff turnover in hospitals is estimated to cost at least two times the pay of a regular employed nurse.

April 16th, 2021

Article

Setting the Perfect Nurse Rotation Schedule

Making scheduling easier and more efficient for nurses and their mangers can lead to higher levels of engagement and satisfaction and perhaps also improve metrics related to patient experience, quality, and financial performance.

April 16th, 2021

Article

The New Rules of Healthcare Recruiting: Best Practices

Industry disruption empowers healthcare HR and talent management leaders to create sophisticated processes to attract and engage the right candidates. Hiring the right people has never been more important in this age of radical reform, innovation, and consumerism.

April 15th, 2021

Article

Three Webinars Focused on Healthcare Revenue Cycle Management

Here are links to three recorded HealthStream webinars about solutions to common challenges in healthcare revenue cycle management.

April 15th, 2021

Article

The Benefits of a Clinical Ladder Nursing Program

Read how the benefits of a clinical ladder nursing program focuses on advancing careers past novice to retain nurses while gaining higher salaries, from HealthStream.

April 15th, 2021

Article

Six Ways Healthcare Analytics Can Improve Patient Care

Healthcare analytics has the potential to improve healthcare in ways we are only beginning to realize. Here are some of them that are already becoming reality.

April 14th, 2021

Article

New Healthcare Roles Are Emerging to Meet Changing Care Needs

As medicine evolves, new types of doctors and nurses are emerging to meet our system’s changing needs. In some cases, these clinicians are in new specialties that didn’t exist until recently, and demand for some of these physicians is already high.

April 14th, 2021

Article

Overcoming the Challenges of Fragmented Care

The United States healthcare system has grown increasingly fragmented. Those afflicted by chronic conditions may attend unnecessary appointments, receive confusing and contradictory advice from their doctors, struggle to get to the doctor’s office, and despair at exorbitant out-of-pocket expenses.

April 14th, 2021

Article

Organizational Goal Setting in Healthcare: Best Practices

Goal setting is one of the most important activities for any healthcare organization and one of the examples of smart goals in healthcare, from HealthStream.

April 14th, 2021

Article

Identifying a Conflict of Interest in Healthcare and How to Prevent Them

A conflict of interest in healthcare can range from the most simple and obvious to extraordinarily complex, as a few examples can demonstrate. Well defined policies and procedures can provide a template for improved understanding and compliance.

April 14th, 2021

Article

Six Reasons to Prioritize Employee Recognition Over Rewards in Healthcare

Effective recognition occurs when an employee receives authentic feedback from a peer, manager and/or leader as to how his/her actions impacted team objectives or the organization’s purpose. Here are six reasons to prioritize employee recognition over rewards in healthcare.

April 14th, 2021

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